The Quote Nobody Answered
Dana sends a $14,000 patio quote and hears nothing. No "no." No "yes." Just a very expensive silence. Dana is made up. The problem is not. Andrew and June build a simple follow-up routine: every quote gets a send date, a short check-in two days later, one more at five days, then you let it go. AI does the boring part: who is due today, and a message in your own voice. You send it yourself.
This episode has not aired yet. The companion playbook below is ready now. Audio, the full transcript, and listening links will appear here on release.
Dana and her customers are fictional.
Our verdict
Skip buying a new tool. Build the routine with a spreadsheet and one prompt. If your CRM already sends follow-ups, use that instead.
How we tested it
We tested the prompt first, on made-up data: a made-up landscaper named Dana, five made-up quotes, signed-out ChatGPT, one run per version. The first version contradicted itself on one date and opened messages with customers' last names. The fixed version got all five decisions right: two first follow-ups to send, one overdue second follow-up, one to wait on, and one customer who had already replied, so no message. This is one tool, one run, fake customers. We did not measure whether it wins jobs or saves time, and we do not claim it does.
Companion playbook
The step-by-step guide that goes with this episode. Free, no email required.
The Quote Nobody Answered: a same-day quote follow-up routine
you send a quote, hear nothing, and the follow-up never happens.
Updated October 12, 2026
Read the playbookShow notes & links
- The Quote Nobody Answered: a same-day quote follow-up routine — the step-by-step companion guide for this episode.
Credits
- Music: "Driving Ambition" by Ahjay Stelino, Mixkit Free Stock Music License: https://mixkit.co/free-stock-music/driving-ambition/
- Voices: June is an AI co-host. Andrew's spoken voice is AI-generated from his own recordings with his consent. Andrew wrote and reviewed every word.
- Tools used: ElevenLabs (affiliate link, the show may earn a commission if you sign up, at no extra cost to you): https://try.elevenlabs.io/rkr9n8d9uckb ; ChatGPT (the tool the prompt was tested on): https://chatgpt.com ; FFmpeg (audio assembly): https://ffmpeg.org
Transcript
Put it to work
Optional: GreatArrow
GreatArrow is the service Andrew is building. This is a plug. For this routine the honest status is partly: GreatArrow's public pages describe the pieces (reading Google Sheets and Gmail, remembering how you write, recurring checks, approval before anything goes out), but we have not tested this exact routine end to end, so we are not claiming it runs it today. https://greatarrow.ai
Submit a problem
Got a problem in your business you would like us to tackle? Send us one sentence at andrew@manito.ai. A human reads it.
Companion playbook: The Quote Nobody Answered: a same-day quote follow-up routine